Transportation Security Administration


TSA – TWIC notices
The Transportation Security Administration (TSA) issued notices related to the Transportation Worker Identification Credential (TWIC). Delays in processing TWIC applications continue. Individuals are strongly encouraged to submit applications at least 10 to 12 weeks prior to when the card is required. In addition, applicants who request to receive their TWICs by mail will receive phone or email notification that the card has been mailed. After such notification, applicants have 60 days to report non-receipt of the card. Failure to report non-receipt of the card within 60 days will result in a $60 fee to replace the lost card. (3/23/15).

TSA – TWIC card services

The Transportation Security Administration (TSA) issued a notice stating that it is upgrading the technology used for issuance of Transportation Worker Identification Credentials (TWICs). During the system upgrade, specific TWIC card services will be temporarily unavailable. Services for Card Transfers, Card Replacements, and Extended Expiration Date (EED) TWIC will be unavailable from 22 April through 4 May. If you need to utilize these services and require your TWIC prior to or during this time, place your order no later than 14 April. Card Pick-Up, Activation, and Personal Identification Number (PIN) Resets will be unavailable from 26 April through 4 May. (4/4/14).

US Coast Guard Sector Houston-Galveston issued a Port Security Information Bulletin relaying a recommendation from the Transportation Security Administration (TSA) relating to the renewal of expiring Transportation Worker Identification Credentials (TWICs). Due to the high number of TWIC Extended Expiration Date (EED) requests, significant delays are being experienced by TWIC holders attempting to contact the various TSA call centers. TSA is working to add more phone lines and representatives, which may take up to a month to implement. In the meantime, it is requested that TWIC holders refrain from ordering an EED TWIC until the holder’s existing credential falls within four months of the expiration date. PSIB 02-12 (11/21/12).

Courtesy of Bryant’s Maritime Consulting

The Transportation Security Administration (TSA) issued a notice stating that Transportation Worker identification Credential (TWIC) enrollment services will soon transition to a new contractor, MorphoTrust, under a Universal Enrollment Services (UES) contract.  The UES contract will include enhanced mobile enrollment services, Enroll Your Own (EYO), and bulk payment arrangements.  (9/17/12).

The Transportation Security Administration (TSA) issued a Policy Bulletin reminding stakeholders that, starting 30 August, a US citizen or US national holding a valid Transportation Worker Identification Credential (TWIC) that expires on or before 31 December 2014 may replace that TWIC with a three-year Extended Expiration Date (EED) TWIC.  (8/30/12).

Effective August 30, 2012, TWIC holders who are U.S. citizens or U.S. nations, and whose TWICS will expire on or before December 31, 2014, have two options to renew their TWIC. They may either replace their expiring TWIC with a 3-year Extended Expiration Date (EED) TWIC or obtain a standard 5-year replacement. All TWIC holders should begin the application process at least 30 days before his or her TWIC expires.

Continue reading the policy update from the Transportation Security Administration.

The Transportation Security Administration (TSA) has announced that TWIC
cards can now be activated and picked up at a different location than the
one where the application was made.  This is to assist applicants who have
been transferred, are doing seasonal work, who have moved their residence
or who are trying to join a vessel. 

When an individual applies for a TWIC card at an Enrollment Center and has
passed the TWIC threat assessment, that individual’s card is personalized
and is returned to the same Enrollment Center for activation.  If an
applicant requests activation at a different location, the card will be
physically transferred to that location.

To request a card transfer to a different Enrollment Center location, call
th e TWIC Help Desk at 1-866-DHS-TWIC (1-866-347-8942) or email the Help
Desk at [ mailto:TWIC.Helpdesk@gcrm.com ]TWIC.Helpdesk@gcrm.com. 

Be sure that the applicant is aware that the transfer can take three-four weeks to
arrive at the Enrollment Center.

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